Terms of service
Last Updated: [Insert Date]
Welcome to Grocify. These Terms of Service ("Terms") govern your use of the Grocify website and your purchase of products through our Shopify store.
By accessing our website or placing an order, you agree to these Terms. If you do not agree with them, please do not use our website or services.
1. About Grocify
Store Name: Grocify
Legal Business Name: Dee & Co.
Website: Grocify.shop
Email: GrocifyLhr@gmail.com
Business Address: Model Town, Lahore.
Phone: +923000476245
Grocify operates an online retail store through Shopify and sells products to customers through our website.
2. Eligibility
By using our website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.
If you are purchasing on behalf of another person or organization, you confirm that you have authority to do so.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, photographs, prices, availability, and other information on our website are accurate.
However:
- Product colors may vary depending on your device or screen.
- Product packaging may occasionally differ from images shown on the website.
- Availability may change without notice.
- We reserve the right to correct errors or inaccuracies.
We do not guarantee that every product description, image, price, or other information will always be completely accurate or current.
4. Orders
When you place an order, you are making an offer to purchase the products selected at the stated price.
After placing an order, you may receive an order confirmation email. This confirmation does not necessarily mean that your order has been accepted if we identify an issue with the order.
We reserve the right to accept, reject, limit, or cancel orders for legitimate reasons, including:
- Product unavailability
- Pricing or listing errors
- Suspected fraud or unauthorized transactions
- Incorrect customer information
- Shipping restrictions
- Other circumstances that prevent us from fulfilling the order
If we cancel an order after payment has been received, we will arrange an appropriate refund where applicable.
5. Prices and Payment
All prices are displayed in PKR, unless otherwise stated.
Shipping charges, taxes, duties, or other applicable fees may be added at checkout.
We accept the payment methods displayed on our website at the time of purchase.
Payment information is processed through third-party payment providers. Grocify does not intentionally store complete payment card details.
6. Shipping and Delivery
Orders are processed and shipped according to our Shipping Policy.
Estimated delivery times are provided for guidance only and are not guaranteed unless expressly stated otherwise.
Delivery may be delayed because of circumstances outside our reasonable control, including carrier delays, weather, customs procedures, public holidays, or other unforeseen events.
Customers are responsible for providing accurate shipping information.
7. Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are governed by our Refund and Return Policy.
Please review that policy before purchasing.
Certain products may be excluded from returns or refunds where permitted by applicable law, including products that are personalized, perishable, or otherwise specified as non-returnable.
Nothing in these Terms is intended to remove or restrict any consumer rights that cannot legally be excluded.
8. Promotions and Discounts
From time to time, Grocify may offer promotional codes, discounts, sales, or other special offers.
Unless otherwise stated:
- Promotions cannot be combined.
- Promotional offers are subject to their stated terms.
- We reserve the right to modify or cancel a promotion where permitted by law.
- Discount codes must be entered correctly at checkout to receive the applicable discount.
9. User Accounts
If you create an account with Grocify, you are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account.
You agree to provide accurate and current information and to notify us if you believe your account has been accessed without authorization.
10. Prohibited Uses
You may not use our website or services:
- For unlawful or fraudulent purposes.
- To violate applicable laws or regulations.
- To interfere with the security or operation of our website.
- To attempt unauthorized access to our systems.
- To submit false or misleading information.
- To copy, reproduce, or exploit our content without permission.
- To use automated systems to improperly access or collect information from our website.
- To engage in activity that could damage Grocify, our customers, or our service providers.
11. Intellectual Property
All content on the Grocify website, including logos, trademarks, graphics, photographs, product descriptions, text, designs, and other materials, is owned by or licensed to Grocify unless otherwise stated.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit our intellectual property without our prior written permission.
12. Third-Party Services
Grocify may use third-party services to operate our store and provide services to customers, including Shopify, payment processors, shipping companies, analytics providers, and other service providers.
Your use of certain third-party services may also be subject to those providers' own terms and policies.
13. Privacy
Your privacy is important to us.
Our collection and use of personal information are explained in our Privacy Policy.
By using our website, you acknowledge that you have reviewed our Privacy Policy.
14. Errors and Changes
We reserve the right to correct typographical errors, inaccuracies, omissions, pricing errors, and other mistakes on our website.
We may also update product information, prices, availability, and website content at any time without prior notice.
15. Disclaimer
To the extent permitted by applicable law, the Grocify website and its services are provided on an "as available" basis.
We do not guarantee that:
- The website will always be available or uninterrupted.
- The website will always be free of errors.
- All information will always be current or complete.
- The website will be completely free from security risks.
Nothing in these Terms excludes or limits rights or protections that cannot legally be excluded.
16. Limitation of Liability
To the maximum extent permitted by applicable law, Grocify will not be liable for losses or damages arising from your use of our website or services where such liability cannot reasonably be attributed to Grocify.
This limitation does not apply where liability cannot legally be excluded or limited.
17. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold Grocify harmless from claims, losses, liabilities, damages, and expenses arising from your violation of these Terms or your unlawful use of our website.
18. Termination
We may suspend or terminate your access to our website or services where we reasonably believe that you have violated these Terms, engaged in fraudulent activity, or used our services unlawfully.
Any rights or obligations that by their nature should continue after termination will remain in effect.
19. Governing Law
These Terms are governed by the laws of Pakistan-Punjab, except where applicable consumer-protection laws require otherwise.
Any disputes will be subject to the jurisdiction of the appropriate courts or authorities under applicable law.
20. Changes to These Terms
We may update these Terms from time to time.
The updated version will be posted on this page with a revised "Last Updated" date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.
21. Contact Us
If you have questions about these Terms, please contact us:
Grocify
Legal/Business Name: Dee & Co.
Email: GrocifyLhr@gmail.com
Phone: +923000476245
Address: Model Town, Lahore.
Thank you for choosing Grocify.